Support You Can Trust,
Care You Can Feel
We provide 24/7-hour professional care, attentive service and a comfortable living environment,ensuring every senior feels the warmth and dignity of home here.
- Who We Are
Professional Care, Warmth Like Home
Gentlecare is a trusted NDIS and aged care provider, dedicated to empowering you and your loved ones with high-quality, person-centred care. We offer a wide range of support services tailored to meet the needs of individuals at every stage of life — from 1 to 100 years old. Whether you’re looking for early intervention, disability support, home care for seniors, or specialised services such as dementia and palliative care, Sunnycare can help you find the right funding and support options.
- Who We Are
Professional Care, Warmth Like Home
Gentlecare is a trusted NDIS and aged care provider, dedicated to empowering you and your loved ones with high-quality, person-centred care. We offer a wide range of support services tailored to meet the needs of individuals at every stage of life — from 1 to 100 years old. Whether you’re looking for early intervention, disability support, home care for seniors, or specialised services such as dementia and palliative care, Gentlecare can help you find the right funding and support options.
Our Core Services
Personalised, high-quality support through NDIS, aged care, and private programs—helping individuals live safely, independently, and with respect at every stage.
NDIS Disability Care
Tailored in-home NDIS services across Queensland, including personal care, community access and SIL.
Support at Home
Personal care, domestic help, and respite support to help you live independently at home.
Home care package
No matter you are grandfatered HCP or non-grandfathered HCP, we can provide home serivces you requested.
Why Choose Us
A highly skilled core team
Our core team is composed of Registered Nurses, Occupational Therapists and Social Workers – small, specialised, and exceptionally capable.
More than 10 years of industry experience
We bring close to a decade of hands-on experience in Australia’s aged care and disability support sectors.
Deeply rooted in local communities
We have extensive service coverage and strong community connections across Brisbane North, Moreton Bay and the Sunshine Coast.
Fast response, professional and warm service
We pride ourselves on rapid communication, reliable support, and access to a wide network of high-quality resources.
Transparent and affordable pricing
Our pricing is fair, transparent and designed to maximise value for participants and families.
One to one case manager or coordinator
You don’t have to ring the headoffice but just ring your case manager directly to discuss the care you need.
Our Mission & Values
Our mission is to create an environment that empowers individuals to live life to the fullest. We exceed expectations by considering your physical, mental, and emotional wellbeing, fostering a supportive community through NDIS support Brisbane and aged care services.
Care & Compassion
We believe care starts with empathy. Every member of our team is committed to treating clients with dignity, respect, and genuine kindness, creating a warm and welcoming environment whether at home or in our care facilities.
Professionalism & Safety
We maintain highest care standards via qualified staff, regular training, strict safety protocols. From 24/7 monitoring to personalised care plans, safety and quality guide all we do.
Independence & Empowerment
We support people to live life on their own terms. Through tailored SAH and NDIS-aligned support, we help build skills, encourage choice, and empower clients to stay active and engaged in the community.
Trusted by Families, Proven by Care
Seniors Supported
Round-the-Clock Care
Qualified Caregivers
Family Satisfaction Rate
Our Customer Feedback
Lily Zhang
"Gentlecare has made a real difference to our family. Their carers are kind, respectful, anddependable, and they understand the importance of culturally appropriate care. We feel confidentknowing our loved one is supported with dignity."
Robert Lee
"I'm very grateful for the support from Gentlecare. The team is patient, professional, and easy tocommunicate with. Their multilingual support helped me feel comfortable and understoodthroughout my care journey."
Frequently Asked Questions
Explore answers to commonly asked questions in Gentlecare’s comprehensive FAQ section.
How can I apply for Support at home or NDIS funding?
Send an enquiry request at the bottom of this page and one of our lovely team members will contact you to assit you to apply for it. It’s free.
How can I change my current provider to you?
Generally you need to give 14 days of notice to your current provider for changing provider then you are free to go. Talk to our team today and we can help to with it.
How much I need to pay for my services.
If you are NDIS participants, nothing cost out of your pocket. If you are home care clients, it will be different to everyone. Talk to our team today and we can make up the best budget plan for your home care services to minimize the cost for you.
Why I choose you?
We have one to one case manager, if you have anything need just directly ring your case manager and they will organize services as soon as they can. No need to ring the phone centre like other providers.